MASSAGE CANCELLATION & RESCHEDULING POLICY: 24-hour advance notice REQUIRED or you will be charged $35.00 cancellation fee
- There is a $35 fee for NO SHOW appointments.
- If you need to cancel within less than than 24-hour notice and we are unable to rebook the appointment you will be charged the $35 fee.
- Cancellation/Missed appointment fees cannot be billed to insurance carriers and is your financial responsibility.
LATE ARRIVAL POLICY
Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time. If you arrive late to your session, your session will be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session.
If you have any questions about this policy, please ask the the front desk when you check in.